Privacy Policy

We collect information that you provide directly to us when you:

• Place an order through our online shop — name, phone number, email (if provided), delivery city and address, order notes, and the products and quantities you select.
• Submit a quote request or enquiry — name, company / firm name, phone number, email (if provided), city, your requirement details and selected products.
• Send a message through our contact form — name, phone or email, subject and message.

We also automatically collect basic technical information such as your browser type and the pages you visit, used only to keep the website working and to improve it. We do not collect sensitive personal data such as card numbers — online payments are processed securely by our payment provider, Razorpay.

We use the information you provide to:

• Process, confirm and deliver your orders and quote requests.
• Respond to your enquiries and communicate with you about your order.
• Share order details internally and with our sales team, and — where needed — with logistics partners for delivery.
• Improve our products, services and website experience.
• Meet our legal and regulatory obligations.

We do not sell your personal information to third parties. We only share it with service providers (such as payment and delivery partners) to the extent necessary to fulfil your order.

When you place an order or submit a quote request, we may automatically notify our sales team — including by email and WhatsApp — so your order can be processed quickly. These notifications are sent to our own business contact points and contain the order details needed to serve you.

Online payments are handled by Razorpay, our payment service provider. Your card, UPI and netbanking details are entered directly on Razorpay's secure platform and are never stored on our website. We only receive confirmation of the payment status for your order.

We keep your order and enquiry information for as long as needed to provide our services and to meet legal, accounting and tax requirements. After that, we delete it or anonymise it.

You may request access to, correction of, or deletion of the personal information you have shared with us. To exercise any of these rights, or to withdraw consent for us to use your information, contact us using the details below.

We take reasonable steps to protect your information using appropriate technical and organisational measures. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website and products are intended for businesses, dealers and adult buyers. We do not knowingly collect information from children. If you believe a child has shared information with us, please contact us so we can remove it.

We may update this Privacy Policy from time to time. The updated version takes effect when it is published on this page.

For any questions about this Privacy Policy or your personal information, contact AADESHWAR INDUSTRIES by phone at +91 9509114346, by email at aadeshwarind@gmail.com, or on WhatsApp at 8824248005.